Facebook and Instagram ads for a HVAC company
Facebook does not catch a homeowner mid-emergency. It catches the one who has been nursing a failing system since last August and has not called anyone yet. That makes it a cheap replacement lead source and a poor emergency channel, so the offer has to match. Tune-up offers at $79 to $129 pull leads at $18 to $50. Free replacement estimates with financing pull at $45 to $120.
Creative that works here is unglamorous. A phone video of a tech pulling a rusted evaporator coil. A 20-second walkthrough of what a $400 repair on a 17-year-old unit actually buys. Before and after of an attic install. Stock photos of a family by a thermostat get scrolled past.
The mistake is running one ad set to everyone within 25 miles and judging it on cost per lead. Judge it on booked appointments. Two weeks in, working looks like lead flow you can staff, a retargeting audience large enough to run, and one creative clearly beating the rest.